If they answer:
Is _____ there? This is _____ calling on behalf of Bank of England, Arkansas, an FDIC approved bank in business over 100 years, and we were notified by the credit agencies that you are in the market for a home loan and were calling to make sure you got the best value for you and your family. What is your current rate?
If they answer the question, ask who their current lender is, then what their primary goal is, etc....
Not Interested Rebuttal